Comments on: RMV

By: License Reminder

License Reminder — Tue, 06 Oct 2009 19:40:50 +0000

The RMV announced that they would no longer be mailing renewal notices to drivers when their Driver’s License or Inspection Sticker was about to expire.
Fortunately, LicenseReminder.com was created. LicenseReminder.com is the original automated messaging service that reminds you when your Driver’s License or Inspection Sticker is about to expire. You decide when to be reminded. It’s quick, easy-to-use, and goes straight to your cellphone or Inbox so there’s no paper waste. That’s eco-friendly. What’s more, the service is tax free.
LicenseReminder.com, a local small business getting things done by putting control in the hands of the people.

By: Michael

Michael — Fri, 05 Jun 2009 13:31:02 +0000

I went to the RMV back in March to get my Liquor ID renewed and was pleasantly surprised by the speed with which everything was done, and this was around noon when it is usually busiest. Compared to my last trip there 5 years ago to get my Liquor ID and the whole setup was much more streamlined. What I thought would take me an hour and a half only took 25 minutes.

By: MMM

MMM — Mon, 01 Jun 2009 17:45:03 +0000

The last couple of years I’ve had nothing but pleasant experiences at the RMV. I think the new system helps not just the customers, but the employees. I can imagine how surly *I’d* be if I had to wait on customers who were in foul moods because they had to stand in a long line. Being able to sit and read a paper or a book is in itself very relaxing. I grew up in Framingham and having been dealing with the RMV since my Learner’s Permit almost three decades ago. I think they’ve made a lot of progress and I thank them for it.

By: CherG

CherG — Thu, 14 May 2009 00:05:53 +0000

I know this is off topic but just an FYI there were workers at the Main Street Bridge putting in a water main and cleaning up the site in preparation to begin construction of the bridge in mid-July when the steel arrives from overseas. Hurray!!!!!!!!!!!!!

By: Nick

Nick — Tue, 12 May 2009 16:17:23 +0000

Is the elderly “greater” really still there?? In that case, I might have to revise my previous statement. The last two times I was forced to visit the RMV she was nowhere to be found…

By: Susan Wrublewski

Susan Wrublewski — Tue, 12 May 2009 06:42:17 +0000

I’ll take a small bow for the numbering system and the benches! I was part of the very small group that came up with that idea. My husband and I installed the first one at Nashua Street one weekend, actually. I haven’t worked for the RMV since 2000, though.

You couldn’t renew online because you needed a new picture. I think it’s required every ten years. When I left, they let people take 3 images and choose the one they liked best. That may have changed now.

I haven’t been to the Framingham office lately, but I’ve been to others, and I’ve come across some NASTY employees! There is no excuse for this sort of behavior. If you aren’t treated respectfully, COMPLAIN. Complain in person to the manager or assistant manager, and complain in writing to the Registrar. These employees get away with it because they can. They basically have a job for life unless they get called out enough times.

BTW, I am APPALLED at the cost saving idea of not informing people that their license is about to expire. Driving without a license will get you thrown in jail, for god’s sake! No other state has such a stupid system.

By: Brenda

Brenda — Mon, 11 May 2009 21:26:29 +0000

I was there a couple of weeks ago and was very pleasantly surprised to find *efficiency* at a governmental outlet. And the people working there couldn’t have been any sweeter and acted like maybe, just *maybe*, they didn’t totally hate their jobs!

And, yes, the old lady was still there, dispassionately handing out numbers with nary a smile or comment. I feel for her though; it can’t be easy to be 237 years old and still working at your first job.

By: Carol

Carol — Mon, 11 May 2009 20:33:56 +0000

Out of curiosity, is the elderly lady still there? She was the greeter on the left hand side when you go in to get the paper tag with the number on it. thanks

By: Nick

Nick — Mon, 11 May 2009 16:48:38 +0000

I have to agree that it seems, within the last year, suddenly the RMV employees are not nearly as surly as they used to be.

By: Lisa

Lisa — Mon, 11 May 2009 16:16:56 +0000

I was at the Framingham RMV last week getting a new license for a name change, and I will agree that their new system seems to make all the difference in the world. They separate licenses from registrations and it makes the wait much less! I like knowing the approximate wait time, and I can check from home computer before I leave if I have to head there mid-day! I also vote YAY (except for the fact they didn’t TELL YOU your license was expiring, how lame!)!