J.N. Phillips
July 30th, 2009
I had a little chip in my windshield that I kept putting off repairing because it was so small but this week I finally got myself together enough to make the time to call J.N. Phillips on route 9 and get it fixed. Actually, I called Kwik Oil Change first because I knew they did glass repair but I was told they ended that service 6 months ago and they suggested J.N. Phillips.
I never had to get a windshield repaired before but it was a fairly easy process. I made the appointment with J.N., the next day they called and put my insurance company on the phone, they asked me some questions and then I showed up for my appointment the next day.
The guy who worked on my car was really nice. He introduced himself, shook my hand, explained what he was going to do and then just went ahead and fixed it which took about 15 minutes. 
If I had known it was this easy (and 100% covered by insurance) I would have done it a long time ago. It’s just one of those things I kept putting off. Also, they come to your home or work to do this if you can’t come in. I probably won’t be needing this service on a regular basis but I would definitely recommend them to anyone who needs any glass work done. Here’s info on their Framingam shop: http://www.jnphillips.com/FRAMINGHAM.html
I too have used J.N. Phillips for replacement of a windshield. Though my experiance was not as smooth as the one you describe.
I decided to save myself some time and have J.N. come to my place of work (Autozone on Rt.135 Framingham) I made my appointment and they told me that the tech or “someone” would call me between 9-11 to let me know what time they would be there. At about 11:30 when no one called I got nervous, I called them, apparently they had goofed and booked too many jobs, but they would “sqeeze” me in as a courtesy. Great! I got off of work at 5pm that day and was told between 2-4 a tech would be along to do the job. Well finally at 5:05pm I see the J.N. van pull up, the tech I believe his name was Zark (sp?) siad he had been delayed and although he was sorry he was pretty gruff about it. So instead of me driving away at 5pm with my new windsheild I instead had to wait about 25 minutes for this guy to change my windsheild, I ended up going to Papa Ginos for some pie, and my “simple” windsheild repair had me at work for almost an extra 40 minutes. How perfect.
Comment by TIm Diabetes — August 3, 2009 @ 9:01 am